How much are my tickets?17 Sept - Liverpool, The Picket £7.50
18 Sept - Liverpool, The Picket £7.50
19 Sept - Glasgow, The Garage £9.00
22 Sept - Edinburgh, Liquid Room £9.00
23 Sept - Newcastle, The Other Rooms £7.00
25 Sept - Coventry, Kasbah £4.00 (club night)
27 Sept - Derby, The Royal Derby £7.50
28 Sept - Norfolk, Norwich Arts Centre £8.00
29 Sept - Cambridge, The Junction £8.00
30 Sept - London, Scala £10.00
How much is my booking fee?
£1 per show
When will I receive my tickets?
Tickets will be sent to you approx 4 weeks before the event. However in some circumstances tickets will not be received until 7 days before the event, please do not contact us until 5-7 days before if you have not received your tickets. If you have opted for First Class post this has no method of tracking and tickets will not be re-issued.
Recorded delivery is NOT a guaranteed service, if lost in post or the customer alleges they have not received them (with or without signature), the customer will NOT be refunded for the face value of the ticket(s).
If you choose secure delivery you will receive your ticket up until one week before the event . We strongly recommend you choose secure delivery, as tickets are fully traceable and insured . You will also be left a calling card to rearrange delivery should you be unavailable on first attempt; you are able to provide an alternative delivery address in this instance.
How can I find out my seat numbers?
All tickets for these shows are standing tickets
What are the door opening times?
17 Sept - Liverpool, The Picket 7.30pm-11pm
18 Sept - Liverpool, The Picket 7.30pm - 11pm
19 Sept - Glasgow, The Garage - 7pm
22 Sept - Edinburgh, Liquid Room - 7pm
23 Sept - Newcastle, The Other Rooms - 7.30pm
25 Sept - Coventry, Kasbah - 10pm (club night)
27 Sept - Derby, The Royal Derby - 7.30pm - 10.30pm
28 Sept - Norfolk, Norwich Arts Centre - 7pm
29 Sept - Cambridge, The Junction - 7pm
30 Sept - London, Scala - 7.30pm
Is there disabled acccess?
17 Sept - Liverpool, The Picket - Yes, venue is flat
18 Sept - Liverpool, The Picket - Yes, venue is flat
19 Sept - Glasgow, The Garage - Yes, Customers should call 01413 32 1120 a couple of days before the gig and speak to a manager. They can arrange entry 10 mins prior to doors opening using the back door directly into the main hall, avoiding the Sauchiehall St stairs.
22 Sept - Edinburgh, Liquid Room - Yes but no disabled toilet
23 Sept - Newcastle, The Other Rooms - None
25 Sept - Coventry, Kasbah - No
27 Sept - Derby, The Royal Derby - Yes, please call venue direct ahead of event 01332 367 720
28 Sept - Norfolk, Norwich Arts Centre - Yes
29 Sept - Cambridge, The Junction - Yes
30 Sept - London, Scala - yes, please contact venue direct ahead of event 020 7833 2022
Are there any age restrictions and is ID required?
17 Sept - Liverpool, The Picket - 14+ Photo ID required
18 Sept - Liverpool, The Picket - 14+ Photo ID required
19 Sept - Glasgow, The Garage - 14+ Photo ID required
22 Sept - Edinburgh, Liquid Room - 16+ Photo ID required
23 Sept - Newcastle, The Other Rooms - 18+ Photo ID required (passport/driving license)
25 Sept - Coventry, Kasbah - 18+ Photo ID required
27 Sept - Derby, The Royal Derby - 14+ Photo ID required
28 Sept - Norfolk, Norwich Arts Centre - 14+ Passport/driving license ID required for alcohol
29 Sept - Cambridge, The Junction - All ages, under 14s to be accompanied by an adult - Photo ID required
30 Sept - London, Scala - 16+ ID required, Passport, Drivers license with photo or ID card with 'PASS' hologram
Why can I only buy 4 tickets?
A maximum of 4 Tickets per event has been set to allow as many people to attend as possible . There will be no exceptions.
Can I apply for tickets if I'm not a UK resident?
Unfortunately these tickets are only available to UK residents.
How do I find out about the venue?
Details on each venue can be found at: 17 Sept - Liverpool, The Picket - www.savethepicket.com
18 Sept - Liverpool, The Picket - www.savethepicket.com
19 Sept - Glasgow, The Garage - www.garageglasgow.co.uk
22 Sept - Edinburgh, Liquid Room - www.liquidroom.com
23 Sept - Newcastle, The Other Rooms - www.yourfutureisdigital.com or www.myspace.com/theotherrooms
25 Sept - Coventry, Kasbah - www.kasbahnightclub.com
27 Sept - Derby, The Royal Derby - www.theroyalderby.co.uk 28 Sept - Norfolk, Norwich Arts Centre - www.norwichartscentre.co.uk
29 Sept - Cambridge, The Junction - www.junction.co.uk
30 Sept - London, Scala - www.scala-london.co.uk
Is this site secure?
Yes, all your details are held securely on our systems. When processing payments, we use a SSL secure connection to the banks computers. Your credit or debit card details are NOT retained by us.
What name will appear on my Credit Card or Bank Statement?
The Rascals payments will be handled by Trinity St's associate company, QED Commerce Ltd. QED Commerce will appear on your card statement.
Can I get a refund?
Tickets are sold as non-transferable and non-exchangeable. Refunds are strictly at the Managements discretion. Please apply in writing to The Rascals Customer Services, PO Box 4897, Warwick CV34 9GT
Trinity Street Operate Customer Services
Trinity Street Direct
St Georges House
Cape Road
Warwick
CV34 5DJ
www.therascals.co.uk
Tel: 08445 670 529
Email: therascals@tsdshop.com
When contacting our Customer Care team calls may be recorded for training purposes.
