Terms and Conditions of Sale
From here on in THE MANAGEMENT:
The Rascals will be referred to as 'THE MANAGEMENT'.
Purchase of paid bookings constitute acceptance of the terms and conditions contained herein.
1. All products and services are subject to availability.
2. 'THE MANAGEMENT' reserve the right to refuse to trade with individuals whose credentials cannot
be verified, including those living in countries where credit/debit card fraud is known to be active
. 'THE MANAGEMENT' will use discretion in these matters and the resultant decision will be final.
3. On successful confirmation of order, the contracts of sale is made between 'THE MANAGEMENT' and
the Customer and shall be deemed to incorporate these terms and conditions.
4. Goods and services, together with VAT, are invoiced at the price prevailing at time of order as
applicable. 'THE MANAGEMENT' reserves the right to modify the prices from time to time.
5. Confirmed orders will be acknowledged with a Confirmation e-mail.
6. Payment processing is performed via SSL secure connections between Our servers and the Banking
Institutions of WorldPay Limited, part of the Royal Bank of Scotland Group.
7. 'THE MANAGEMENT' accept the following Credit and Debit Cards: MasterCard, Visa, Maestro, Switch,
Solo and Delta.
8. 'THE MANAGEMENT' reserve the right to refuse to trade with any individual where fraudulent use of
credit/debit cards is suspected as determined by 'THE MANAGEMENT', their Management, Employees or
Agents acting on their behalf.
9. 'THE MANAGEMENT' reserve the right to refuse to transact with any Country or Countries where
fraudulent use of credit/debit cards is considered by 'THE MANAGEMENT' Management, Employees or
Agents as excessive risk.
10. Please ensure all card details are entered correctly on the order form as incorrect data
will result in the credit/debit card being rejected for payment and can cause delays to the
order fulfilment process.
11. Payment is charged to the credit/debit card on confirmation of successful payment.
12. Bookings can only be made in the name and address of the Card Holder; please ensure that
the Invoice/Billing address is the same as the Card Holders.
13. 'THE MANAGEMENT' reserve the right to request additional identification or make any other
reasonable request in respect of credit/debit card or address verification if deemed appropriate.
14. The Customer must accept the Booking on delivery. Delivery is deemed to take place when tickets
are dispatched whereupon the risks of loss or damage shall pass to the Customer. First class post and
recorded delivery are NOT guaranteed services, if lost in post or the customer alleges they have not
received them (with or without signature), the customer will NOT be refunded for the face value of the
ticket(s). No duplicate tickets will be issued to replace lost or stolen tickets. Secure delivery is
a guaranteed service, in the event of tickets not being delivered customers will be refunded for the
full face value of the ticket(s).
15. Tickets are dispatched approximately four weeks prior to the event however may not arrive with
the customer until 5 days before the event. If it becomes impractical to post tickets out, due to
proximity of the event or circumstances beyond our control, we may elect to make the tickets available
for collection at the venue immediately prior to the event. Customers will be notified by phone, email
or in writing (using the details provided at the time of purchase) if this becomes necessary. If
delivery has been attempted, as confirmed by the delivery company, but has been unsuccessful and
therefore tickets have been returned for a Box Office collection no refunds in respect of postal
costs will be made.
16. No refunds or exchanges of Booking.
17. Booking confirmations or Tickets lost, stolen, destroyed or invalidated will not be reissued and
deemed void.
18. Tickets remain the property of 'THE MANAGEMENT'.
19. Tickets will be assigned to the customer on a best available to THE MANAGEMENT at the time of
purchase basis, All reasonable effort is taken to ensure customers receive the seats they require
within the venue and are provided with the correct ticket information. However, this is at the Customers
risk and can not be rectified after the event.
20. Tickets are normally allocated at dispatch and therefore you will not be able to find out your
seating allocation until receipt of your tickets.
21. Tickets are limited to 4 per venue per purchase.
22. It is YOUR responsibility to check any age restrictions for shows and to take ID or ensure you
are accompanied by an adult where necessary. Tickets will not be refunded if purchased in error.
ID is recommended for all shows and will be required to purchase alcohol. Please contact the venue
for full details
17 Sept - Liverpool, The Picket - 14+ Photo ID required
18 Sept - Liverpool, The Picket - 14+ Photo ID required
19 Sept - Glasgow, The Garage - 14+ Photo ID required
22 Sept - Edinburgh, Liquid Room - 16+ Photo ID required
23 Sept - Newcastle, The Other Rooms - 18+ Photo ID required (passport/driving license)
25 Sept - Coventry, Kasbah - 18+ Photo ID required
27 Sept - Derby, The Royal Derby - 14+ Photo ID required
28 Sept - Norfolk, Norwich Arts Centre - 14+ Passport/driving license ID required for alcohol
29 Sept - Cambridge, The Junction - all ages, under 14s to be accompanied by an adult - Photo ID required
30 Sept - London, Scala - 16+ ID required, Passport, Drivers license with photo or ID card with 'PASS' hologram
23. All ticketing enquiries must be made by e-mail to therascals@trinitystreetdirect.com. Please note
that this email address is for booking enquiries only, event enquiries and information is not available
via this email address, event information can be found on the FAQs page.
24. The use of Secure Socket Layer (SSL) is a protocol used on the Internet to encrypt data to ensure
secure transmission. This functionality is denoted by a padlock symbol at the bottom of Your browser
. All payment information is transferred via an SSL connection.
25. 'THE MANAGEMENT' shall under no circumstances be liable for any consequential or indirect damage
or loss, however caused, including (but not restricted to) loss of profits, loss of goodwill, damage
to trading relationships, and financial loss. 'THE MANAGEMENT' liability in respect of all other
losses shall be limited to the invoiced value of the relevant order.
26. Every effort is taken to ensure that ticket information, text and images accurately portray the
Event concerned. Slight variations may occur.
27. If You chose to use the Site (including the purchase of products and services) we will not be liable
for any loss of profit, income or business opportunity or any other direct or indirect loss which results
from any failure or delay by 'THE MANAGEMENT'.
28. In no circumstances shall 'THE MANAGEMENT' or any of our employees or Agents be liable for any loss
or damaged suffered as a result of any use of the Site.
29. All website design, text and graphics are copyright of The Rascals their management or companies under
its management or operation. The selection and arrangement thereof, and all software compilations,
underlying source code, software (including applets) and all other material on this website are copyright
360 Group Limited. ALL RIGHTS RESERVED.
30. 'THE MANAGEMENT' or entities to which 'THE MANAGEMENT' has contracted with, own or are licensed to
use all copyright, database rights or similar rights and information within the site.
31. Permission is granted to electronically copy and to print in hard copy portions of this website for
personal use where the sole purpose of placing an order with 'THE MANAGEMENT' or companies under its
management or operation or using this website as a shopping resource. All such replications must retain
original copyright and proprietary notices.
32. Any other use of materials on this website including reproduction for purposes other than those noted
above, modification, distribution, or republication without the prior written permission of The Rascals management
or companies under its management or operation is strictly prohibited.
33. 'THE MANAGEMENT', and/or other 'THE MANAGEMENT' services referenced on this website are either trademarks
or registered trademarks of 'THE MANAGEMENT' or its holding company, UK and/or other countries. Other product
and company names mentioned on this website may be the trademarks or registered trademarks of their respective
owners.
34. No contract will subsist between You and 'THE MANAGEMENT' for the sale by it to You of any ticket unless
and until 'THE MANAGEMENT' accepts Your order by e-mail confirming that it has dispatched Your product. That
acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated
to You at the time 'THE MANAGEMENT' sends the e-mail to You (whether or not You receive that e-mail). For the
avoidance of doubt, any such contract will be deemed to have been concluded in the United Kingdom. Further, any
such contract will be interpreted, construed and enforced in all respects in accordance with the laws of England
and Wales, and You and 'THE MANAGEMENT' irrevocably submit to the non-exclusive jurisdiction of the English Courts
. 'THE MANAGEMENT' reserve the right to use another court if elected.
35. 'THE MANAGEMENT' makes every effort to ensure that all prices and descriptions quoted on the Site are
correct and accurate. However, the nature and speed of e-commerce data transfer and transaction processing
makes it inevitable that mistakes will occasionally occur. In the case of a manifest error or omission,
'THE MANAGEMENT' will be entitled to rescind the contract, not with standing that it has already accepted
the Customer's order, and 'THE MANAGEMENT' liability in that event will be limited to the return of any
money the Customer has paid in respect of that order.
36. A 'manifest error', as the term is used in these Terms & Conditions means, in relation to an incorrect
price, a price quoted in error by 'THE MANAGEMENT' which is more than 10% less than the price that would
have been quoted had the mistake not been made.
TO THE FULLEST EXTENT PERMITTED AT LAW, 'THE MANAGEMENT' IS PROVIDING THIS WEBSITE AND ITS
CONTENTS ON AN "AS IS" BASIS AND MAKES NO (AND EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS OR WARRANTIES
OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THIS WEBSITE OR THE INFORMATION, CONTENT, MATERIALS
OR PRODUCTS INCLUDED IN THIS SITE INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, 'THE MANAGEMENT' DOES NOT REPRESENT OR WARRANT THAT
THE INFORMATION ACCESSIBLE VIA THIS WEBSITE IS ACCURATE, COMPLETE OR CURRENT. Price and availability
information is subject to change without notice.
Terms and Conditions of the Venues
The relevant United Kingdom law will apply to these Terms and Conditions and the relevant courts of
the United Kingdom will have exclusive jurisdiction in relation to the Terms and Conditions.
PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS WEBSITE
Orders for the Album placed within the UK are eligible for free postage via Royal Mail First class post.
However this is at the customer's own risk and we cannot be held responsible for products becoming lost
in the post. Royal Mail recorded delivery is also a delivery option - Please note: recorded delivery
requires a signature on receipt.
Copyright All Website design, text, graphics, the selection and arrangement thereof, and all software
compilations, underlying source code, software (including applets) and all other material on this Website
are copyright The Rascals, and its affiliates, or their content and technology providers. ALL RIGHTS
RESERVED.
Permission is granted to electronically copy and to print in hard copy portions of this Website for
the sole purpose of placing an order with The Rascals or using this Website as a shopping resource.
Any other use of materials on this Website--including reproduction for purposes other than those
noted above, modification, distribution, or republication--without the prior written permission of
The Rascals is strictly prohibited.
Trademarks The Rascals and/or other The Rascals services referenced on this Website are either
trademarks or registered trademarks of The Rascals in the U.K. and/or other countries. Other product
and company names mentioned on this Website may be the trademarks or registered trademarks of their
respective owners.
Conditions Of Website Use Governing Law and Contract Formation No contract will subsist between
you and The Rascals for the sale by it to you of any product unless and until The Rascals accepts
your order by email confirming that it has shipped your product. That acceptance will be deemed
complete and will be deemed for all purposes to have been effectively communicated to you at the
time The Rascals sends the email to you (whether or not you receive that email). For the avoidance
of doubt, any such contract will be deemed to have been concluded in the United Kingdom. Further,
any such contract will be interpreted, construed and enforced in all respects in accordance with
the laws of England, and you and The Rascals irrevocably submit to the non-exclusive jurisdiction
of the English Courts. For the avoidance of doubt, no contracts are formed between consumers and
The Rascals via transactions conducted on this Website or otherwise.
Disclaimer TO THE FULLEST EXTENT PERMITTED AT LAW, THE RASCALS IS PROVIDING THIS WEBSITE AND ITS
CONTENTS ON AN "AS IS" BASIS AND MAKES NO (AND EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS OR WARRANTIES
OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THIS WEBSITE OR THE INFORMATION, CONTENT, MATERIALS
OR PRODUCTS INCLUDED IN THIS SITE INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, THE RASCALS DOES NOT REPRESENT OR WARRANT THAT THE
INFORMATION ACCESSIBLE VIA THIS WEBSITE IS ACCURATE, COMPLETE OR CURRENT. Price and availability
information is subject to change without notice.
Except as specifically stated on this Website, to the fullest extent permitted at law, neither The
Rascals nor any of its affiliates, directors, employees or other representatives will be liable for
damages arising out of or in connection with the use of this Website or the information, content,
materials or products included on this site. This is a comprehensive limitation of liability that
applies to all damages of any kind, including (without limitation) compensatory, direct, indirect
or consequential damages, loss of data, income or profit, loss of or damage to property and claims
of third parties. For the avoidance of doubt, The Rascals does not limit its liability for death or
personal injury to the extent only that it arises as a result of the negligence of The Rascals, its
affiliates, directors, employees or other representatives.
Customers who access this website from locations outside the United Kingdom do so at their own risk
and on their own initiative and are responsible for compliance with local laws, to the extent that
any local laws are applicable. All terms and conditions contained on this website shall be governed
by and construed in accordance with English law. By using this website, you hereby submit to the exclusive
jurisdiction of the courts of England and Wales for the resolution of any dispute arising under or in
connection with these Terms or your use of this website. Nothing in these Terms shall in any way be
deemed to restrict or affect your statutory rights under English law.
Our Company Details & Address
Trinity Street Direct
St Georges House
Cape Road
Warwick
CV34 5DJ
England
www.therascals.co.uk
Tel: 08445 670 529
Email: therascals@tsdshop.com
When contacting our Customer Care team calls may be recorded for training purposes.
